American Airlines Website Gets Stuck on the Seat Selection Screen: What to Do
Passengers select their seats in advance for a comfortable journey. They often do it through the airline website. However, sometimes American Airlines seat selection gets stuck in the middle. It causes trouble to the passengers as they stress about missing their favourite seat. If you are in the same situation, then the only thing that can save you isthe right knowledge.The
American Airlines website can get stuck for various reasons. It could be a server, internet, or other issue. Once you work on those issues, you may complete the seat selection process smoothly. The article below will help you understand the possible reasons behind the stuck screen. Additionally, it includes ways to get out of this situation. Therefore, check out the information below carefully.
Reason Behind American Airlines Screen Stuck
As per American Airlines policies, the airlines hold some seats till the departure date. However, other reasons can also leave you with a stuck screen during the seat selection process. To understand them, check out the points below:
Server Issues:
American Airlines website servers may experience temporary issues that result in delays or errors while loading seat map. That further results in a stuck screen during the seat selection process.
Browser errors
You may be opening the American Airlines website in an outdated browser. Additionally, you may have disabled JavaScript or cached data that may be interfering with the website functionality.
Internet Issues
Sometimes, a weak internet connection or unstable network can also prevent seat selection screen from loading appropriately.
Limited Seat Availability:
Passengers often choose the best seats in advance on famous flights, leaving limited seats for others. This may also be a reason for a stuck screen.
Technical Glitches:
Technical glitches in the American Airlines system may also result in stuck screen sometimes. Therefore, you should look into this and continue the process further.
How to Resolve the American Airlines Stuck Screen while Seat Selection?
You can choose from various actions to resolve the stuck screen issue on American Airlines. The action includes the following:
Check for server issues that may be shown on the American Airlines website in the notification section.
Try opening the American Airlines website in different browsers, such as Firefox and Safari.
Clear cookies and browser cache before proceeding with seat selection.
Refresh the page and check whether it loads properly or not.
Look for internet connectivity and use a strong internet connection to select the seat. It may resolve the stuck screen issue on the American Airlines website.
You can also use the American Airlines mobile application to choose your seat if the problem persists on the airline website.
Use the latest version of AA mobile applications.
Retry selecting a seat on a later date
Contact American Airlines to pick a seat for you if nothing works.
Conclusion
Hopefully, the above information helps you successfully pick your seat after resolving the stuck screen issue. Using the above steps, you can find the reason behind the American Airlines stuck website screen. Still, you can get in touch with American Airlines customer service at 800-433-7300 for more info.
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